Took a little longer than expected, but we're back.

Upgrade complete. It went reasonably smooth and improvements were made so it will go even better next time.

Server will undergo some planned maintenance tomorrow morning. Things have been steadily improving and I expect things to go smoothly. Our automation has removed a good deal of human error!

Maintenance is scheduled for tomorrow morning. It should be just a few minutes of downtime, if everything goes according to plan.

Your lovely sysadmin may or may not have forgotten to restore the back last Tuesday. They may have also forgotten that the [old] server was off and that they should hop to it ASAP. What we can be sure of is that the sysadmin did migrate everything to the new server! This means the backup scripts work reasonable well and things should be more stable now. Happy Sunday!

Planned outage on Tuesday while we migrate to a new server. The backup process currently takes 5 hours (which is part of the reason to move to a better server). If successful, this should be the last extended downtime for a while.

admin boosted

Ahh, the unplanned outages. This time it was a couple days of no Internet. We are adopting a more ...aggressive... escalation process.

We apologize for our extended downtime (a bit over a week, I think). We had an unexpected 15-hour power outage at our data center, and our recovery processes still need some work. We have updated our processes and there is even drastic talk of trying them BEFORE the next unplanned incident. Stay tuned.

@admin Downtime turned out to be about 3 minutes to actually do the migration. Everything should be solid now. If you experience any issues, let me know.

@admin backed everything up and then decided to improve (and test) the deployment scripts. Up for now, will go down briefly later today.

Migrating a VM to a new server and expect our instance to be down for about half an hour. Sorry for the late notice.

Apparently not everything came back up after an unexpected power outage, and it took us several days to figure out what was down. *embarrassed face* We think we are visible to the Internet again. Sorry for the outage; we are making plans for monitoring to help us catch down services instantly.

@admin Mystery solved! It was an image size limit issue. Now posting up to 20MB files should work. If you want to post something larger, let us know.

Turns out uploading photos works fine in browsers and some mobile apps, but not all of them. Doesn't work on Tusky (Android), but it does work on Tootle (iOS), Tootdon (iOS), and Linky (iOS)... at least sometimes. The investigation continues...

Things the administrators know are broken on our Mastodon instance:
- Confirmation emails (possibly all emails)
- Uploading photos (possibly all media)
- No terms of service or code of conduct

Mostly hackers, mostly in Urbana, IL, talking to each other & our friends on like-minded servers without giving our personal data to the marketing machine.